Privacy Policy

PixelFeast Gaming Cafe ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pixelfeast.com or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number when you contact us or register for events.
• Usage Data: Browser type, IP address, pages visited, time and date of your visit, and other diagnostic data collected automatically.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience. See our Cookie Policy for more details.
• Communication Data: Messages and enquiries sent to us through our contact form or email.

2. How We Use Your Information

We use collected data for the following purposes:

• To respond to enquiries and provide customer support
• To send event notifications, promotions and news (only with your consent)
• To improve our website and services based on usage patterns
• To manage tournament registrations and event bookings
• To comply with legal obligations under Indian law

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party vendors who assist in operating our website (e.g., hosting, email services) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and the safety of our guests.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for 2 years. Event registration data may be retained for up to 3 years.

5. Your Rights

Under the Information Technology Act, 2000 and applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time for marketing communications
• Lodge a complaint with the relevant authority

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on our website. The "Last updated" date at the top of this page reflects the latest revision.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

• Email: supp@pixelfeast.com
• Address: 47, 5th Cross Road, Koramangala 5th Block, Bengaluru, Karnataka 560095, India
• Phone: +91 80 4567 8901